iPad/iPhone/iPod/iOS WiFi Issues With FiOS Router: The Solution That Works

July 30, 2013 - Support, Technology - Tagged: , , , , , , - 7 comments

DISABLE WMM PowerSave!

Now that you’ve fixed it…

If you do a quick search on Google for ‘ipad fios wifi problems’ among others you’ll come up with a slew of ‘SOLVED’, ‘ANSWERED’, and ‘WORKS’ on different forums and discussion boards. Unfortunately, not for me, and the majority of other people I’ve seen comment on the boards.

They tell you to change from WEP to WPA, or WPA to WPA2, or if that doesn’t work change to WEP. They tell you to change from TKIP to AES encryption because their cousin’s neighbor’s dog brought home a secret hidden scroll from Apple of some internal memo ‘saying WiFi only works for certain encryptions on the iPad but we sell it anyway muhuhahaha’.

Essentially all that’s out there so far has been nonsense, or only solved the problem for 20 minutes or so, which let’s be honest, isn’t really solving anything.

I have tried the above with no luck.

I have tried setting my iPad for DCHP.
I have tried setting my iPad for a static IP.
I have tried setting my iPad for DHCP with a static reservation in the router.
I have reset network settings on my ipad
I have tried WEP, WPA, WPA2, an no encryption at all.

I have disabled ‘Auto-brightness’ on the iPad (because that made sense?)

I have reset my router to factory defaults.
I’ve updated firmware, I’ve downgraded firmware.
I’ve turned off everything and turned it all on in ever combination imaginable.
I’ve changed ‘fragmentation threshold’ and ‘RTS Thresholds.

In the end I found my own solution that appears to work at several different locations and it isn’t mentioned above.

DISABLE WMM PowerSave!

  1. Log in to your FiOS router
  2. Go to Wireless Settings
  3. Go to Advanced Security Settings
  4. Go to Other Advanced Options
  5. Go to WMM Settings
  6. Uncheck WMM PowerSave (or Wireless QoS all together)
  7. Apply
  8. Enjoy functional WiFi once again.

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About the author

Dan Jones

Dan Jones has been "Nerd-ing" since he took apart the family computer at age 8. He has also been an avid sports fan his entire life. He also enjoys spending time with his lovely wife and two girls in their home on the South Shore and playing with their kids and yellow lab Cooper. Although he doesn't have much time to write he certainly has no problem vocally expressing his sports opinions, just ask. (You may regret it as he has a tendency to go on tirades.) Whenever he does post you should read it, you won't regret that you did.